(Please note that there is no set time with the WDC. The time with the WDC ends when the line items below are complete or at 30 days if no response from client. Additionally the only time deadlines for completing work is phase 1 work within the first 4 business, 2 weeks for phase 2 except in situation beyond our control and 30 days for phase 3 unless in situations beyond our control or work is deemed excessive which will be determined by management. WDC will make no less than 3 separate attempts to contact client at which point, if no response, WMC will be notified by email for assistance, however WDC will move on to responsive customers. WDC or SUpport will of-course re-engage if customer respondes)
Phase 1 (preliminary “stock” buildout and preservation of content) - 4 business days to complete
***Please note that during the first 4 days the web builders are taking a production line approach to complete the basic foundation of the site. This is not the complete build of the website and no personalization work is generally being done in this phase.******SALES: If you know client’s current site is going down within a couple weeks or there is extensive content to copy over that may take a longer period of time you need to make your first note in all CAPS: “ARCHIVE SITE”.
We do not automatically archive every site as it is not systematically possible.
Primary will be built out based on the framework of the stock Demo Sites only. If one is not provided in the close notes, the default will be Demo 1.
No custom code or alterations to the stock template will be completed during preliminary buildout phase 1.
Saved Searches (Max 200 total Saved Searches as part of buildout): Create Initial saved searches, initial search by area page and corresponding home page table(s).
Primary Buildout Saved Searches are as follows: (These are what are completed if nothing provided by sales rep)
Requested Cities, Counties or Zip codes
Under $300,000
$300,000 to $400,000
$400,000 to $500,000
$500,000 to $700,000
$700,000 and above (Title Luxury Homes)
Alternative Saved Searches that may included in preliminary buildout - if requested at time of sale.
(Searches of this nature will always be built separate from cities with price ranges, etc… and placed on the search by area page by default unless specified otherwise in the close notes)Special Conditions - what is currently available on the advanced search page for client’s MLS.
***Multiple MLS boards: special conditions may not be available for both boards.
***Special conditions not available at the time of purchase but requested to see if we can get will not be included in the preliminary buildout. WDC will research with appropriate parties if we can get and add accordingly as part of phase 3 if/when that information comes available.
Neighborhoods, communities or subdivisions
Note that we will not break down these searches by price range, special conditions, etc… All that is allowed is what property types you would like included.
Maximum links per image on saved search tables:
The maximum number of links that can be overlayed on an image is 9.
In the case that the number of saved searches surpasses 9 the links will be broken up as follows:
One table for price ranges; includes luxury homes
One table for special conditions
Additional tables may be requested to be included on the home page if so desired
ONE OFF SEARCHES:
Any one-off searches, anything not listed above, will be done, if able, as part of phase 3.
Initial pictures for table will be stock (anyhouse USA pictures) - Local or Personal pictures will be added as part of Phase 3. Clients are fine with this as long as you tell them upfront not to worry about initial pictures and such as they are just placeholders until the WDC localizes/personalizes everything.
Import images from customer’s current site into file manager - when possible - for backup and future use purposes
Some competitors block us and though we have the hide.me proxy that does not always show all the pictures. When possible we will use the wayback machine, but that is not 100% either
If we are not busy, web builders will try to us in the preliminary buildout, but should not be expected.
Complete account/profile information - Set Time Zone and Signatures
Add “automated” listings
Excludes any manual adding or altering of listings
Add/copy, non-trademarked, content from existing website including existing blog content (Maximum of 50 pages).
If more than a 3 to 5 pages, content will only be copied/backed up and then added/cleaned up on the site during the personalization phase (Phase 3).
Edit stock content to ensure it reflects client
Connect Social Media if able provided or available via existing website
Complete 301 redirects
Will direct to the new home page as default.
Phase 2 - High Priority Information
Complete welcome call (2 business days from date of sale - excluding day of purchase)
(EXAMPLE: Purchased on Monday the 1st, welcome call will be completed before end of business Wednesday the 3rd. If purchased on Friday the 1st, Welcome call will be completed before end of business Tuesday the 5th)Please note, though we try to call in the mornings, WDCs have until the end of the second day from purchase to complete the welcome call.
Complete IDX paperwork with client and submit to MLS for approval
Please note we have no control over the timeframe for an MLS to respond, but we will follow up accordingly as each MLS has different rules regarding approvals and how often we can follow up.
Verify we have domain credentials and go live
Purchase domain if requested by sales rep.
This one varies based on MLS requirements and customer approval to go live
If at 2 weeks we do not have the domain credentials to go live we will purchase a complimentary domain name (generally the .net version of their existing domain name if available)
Managerial audit of basic build (2 weeks from date of purchase)
During this audit, we are only looking to verify that Phase 1 was completed accurately and that we have completed Phase 2 and/or doing our do diligence to see that it is completed.
We can’t control who does and does not respond to our attempts.
Phase 3 - Personalization (completed in tandem with Phase 2 with a goal completion date of 30 days)
Walkthrough of Turboleads (completed via webinar)
Tuesday: 7:30 am - 8:30 am
Thursday: 10:00 am - 11:00 am
Mailchimp integration
If they do not have Mailchimp and want it we will walk them through what they need to do.
Walkthrough Facebook integration, Facebook App and Facebook business page if they want
Follow up to introduce Google G-Suite Items if wanted
Complete tasks provided by sales at time of sale
Personalization work provided by client
This is where localized pictures, video banners etc get added.
Hand off call (when site line items from phases 1 through 3 are completed and launched)
***If work/tasks are being delayed for any reason, WDC/Web Builder is to put a note specifically spelling out which tasks is being delayed and rough ETA on completion.
***If work “cannot” be done for whatever reason it must be verified by a manager (1st Trevour, 2nd Henry, 3rd Scott) to be verified if work/task can in fact be done or not or to find potential workarounds. In the case that it is determined that work cannot be completed as it is out of the scope or ability of our product the WDC will note the accounts as well as email the WMC and CC tcordero@ihouseweb.com and sales@ihouseweb.com.